Contact Us

Thank you for visiting Folltureub.

If you have questions about our products, orders, shipping, returns, payments, or store policies, our customer support team is ready to assist you.

You may contact us through the following methods:

Email: support@folltureub.com
Phone: (424) 532-8985
Website: www.folltureub.com

Business Address:
DREAMY BAY LIMITED
RM C12, UNIT 4, 10/F DE HUA TOWER
NO.32 HUNG TO ROAD
KWUN TONG HK

Customer Support

For faster assistance, please include the following information when contacting us about an order:

Your full name
Your order number
The email address used at checkout
A clear description of your question or issue
Photos or videos, if the issue involves a damaged, incorrect, or missing item

Response Time

We aim to respond to customer inquiries within 24–48 business hours. Messages sent during weekends, public holidays, or peak seasons may require additional response time.

Product Questions

If you need help choosing a product, checking product details, understanding item dimensions, or confirming material information, please contact us before placing your order.

We are happy to help you shop with confidence.